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DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
Posted:
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Quoting Bad Father:
Quote:
Quoting Binnerup:
Quote:


Once again, it is only fair if you do not like our service, our software, or us in general, but it would only be fair if you either do not put forward the arguments you do, or keep them to what is the facts.

Best regards,

Brian Binnerup
My Movies


This is the second time that I'm aware of that you've intruded into these forums and plugged your software. If I were an Admin you'd be banned post-haste.

Compared to invelos your company is a large operation and your software costs $100...FACTS. I stated no lies here.

Go peddle your wares somewhere else.


he is not peddling his wares. He is correcting your statements. If you don't want him to comment then don't make comments about the software yourself.
Paul
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
Posted:
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Quoting Binnerup:
Quote:
Quoting Bad Father:
Quote:
Compared to invelos your company is a large operation and your software costs $100...FACTS. I stated no lies here.


For the software that is compareable to DVD Profiler, that is not correct, that costs $0 for the Collection Management program ($29.95 for DVD Profiler), and $4.99 on iPhone/Android, and $6.99 on iPad, which is a total of $11.98 vs. $38.94 for DVD Profiler + iOS client.

All I am asking is that you compare on a resonable level.

If that is all you are asking, perhaps you should do the same.  The DVD Profiler Collection Management program is also free.  Profiler only costs $29.95 if you want to use all the features.  For that $29.95, you get the following features...since you asked for a reasonable comparison, I will only compare the items that seem to be reasonably comparable:

  • 10 built in filters ($70 for the same in My Movies - 7 filters x 250 points each @ $1 per 25 points)

  • Online Collection ($20 to $60 for the same in My Movies - 500 to 1,500 points @ $1 per 25 points)

  • Upload of unlimited personal tites for use in online collection, iPhone and iPad ($100 for the same in My Movies - 2500 points)


  • As you can see, it seems you would have to spend $100 in My Movies to get the 3 similar features that come standard in Profiler.  Yes, there is the option of contributing to get points, but not everyone can contribute enough to get to that level so, for the average person who just wants to use the program, with all the features, Profiler is cheaper by $70.05.
    Quote:
    Our side of the hill is not in any way perfect, but at least we tend to pretend that we care in the way we spend our resouces.

    Maybe it's just me, but I don't find pretending to care any better than not pretending to care. 
    No dictator, no invader can hold an imprisoned population by force of arms forever.
    There is no greater power in the universe than the need for freedom.
    Against this power, governments and tyrants and armies cannot stand.
    The Centauri learned this lesson once.
    We will teach it to them again.
    Though it take a thousand years, we will be free.
    - Citizen G'Kar
     Last edited: by TheMadMartian
    DVD Profiler Unlimited RegistrantBinnerup
    Registered: March 18, 2007
    Posts: 29
    Posted:
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    Quoting TheMadMartian:
    Quote:
    The DVD Profiler Collection Management program is also free.  Profiler only costs $29.95 if you want to use all the features.


    It is highly limited beyond 50 titles, and who wants to maintain a collection of thumbnail images? That is what I would call a trial. You also have a fully functional version of My Movies for iPhone, iPad, Android and Mac OS X that is fully free but limited to 50 titles.

    Quote:
  • 10 built in filters ($70 for the same in My Movies - 7 filters x 250 points each @ $1 per 25 points)


  • Correct, you can only create a limited amount of stored filters in My Movies Collection Management in the free version, which is the only limitation in the full free version - this limitation is there as it is part of the My Movies for Windows Media Center feature set as well. However, compare that single limitation to the list of limitations in DVD Profilers "trial".

    Quote:
  • Online Collection ($20 to $60 for the same in My Movies - 500 to 1,500 points @ $1 per 25 points)


  • Incorrect. The My Movies Online Collection in it's new (http://oc.mymovies.dk/demonstration) version is not in any way limited - it comes for free with all applications - fully. You are correct that there until the new version of this were a limitation of cover resolutions, which we removed, and again not fair to compare, as DVD Profiler's online collection only have thumbnails.

    Quote:
  • Upload of unlimited personal tites for use in online collection, iPhone and iPad ($100 for the same in My Movies - 2500 points)


  • Partly correct. Personal titles are vacation videos, wedding videos and other things that are not allowed contributed to the online service - from what I know DVD Profiler does not have an option to upload these. You can from the iPhone, iPad and Android versions create all of these that you would like, and synchronize with the Collection Management program, you just cannot from the free version upload these, to avoid the enourmous data storage.

    Quote:
    As you can see, it seems you would have to spend $100 in My Movies to get the 3 similar features that come standard in Profiler.


    You have the filter limitation as the single thing remaining. You can however realtime filter all you want - you just cannot store more than 3.

    Quote:
    Maybe it's just me, but I don't find pretending to care any better than not pretending to care. 


    It depends on the way we pretend to care, does it not?

    - While DVD Profiler promised an Android version, it have never been delivered. Our Android application is updated with new features at least four times a year.

    - An iOS version have been created, and many, many, many reviews complains about continues crashes, yet it have not been updated for more than a year, it have not been updated for new iPad graphics and so on. Try to compare the ratings of the applications as well.

    - How much feedback do you feel you get from DVD Profiler, where the author does not care to respond to the status or anything? Do you even know if an Android application is ever coming? Since the announcement that one was in development, the Android OS have changed it's interface fully, tablets have come forward with different interface as well. If an Android application ever comes forward, do you honestly believe that it will be kept up to date with a rapid moving platform such as Android, now that no one have cared for bugs on iOS for a year?

    Best regards,

    Brian Binnerup
    My Movies
     Last edited: by Binnerup
    DVD Profiler Unlimited RegistrantBinnerup
    Registered: March 18, 2007
    Posts: 29
    Posted:
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    Quoting TheMadMartian:
    Quote:
  • 10 built in filters ($70 for the same in My Movies - 7 filters x 250 points each @ $1 per 25 points)


  • Since this was the only limitation applied in the Collection Management application that required points, besides the upload of personal titles to the online service, which DVD Profiler does not have an option to, we decided to remove this limitation in Collection Management.

    This means that as of the next version, which likely will be a Pre Release on Friday, this limitation have been removed.
    DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
    Registered: July 23, 2001
    Registered: March 13, 2007
    Posts: 4,596
    Posted:
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    Quoting Fingerlakes Dave:
    Quote:
    Quoting Bad Father:
    Quote:
    Quoting Binnerup:
    Quote:


    Once again, it is only fair if you do not like our service, our software, or us in general, but it would only be fair if you either do not put forward the arguments you do, or keep them to what is the facts.

    Best regards,

    Brian Binnerup
    My Movies


    This is the second time that I'm aware of that you've intruded into these forums and plugged your software. If I were an Admin you'd be banned post-haste.

    Compared to invelos your company is a large operation and your software costs $100...FACTS. I stated no lies here.

    Go peddle your wares somewhere else.


    He's not an intruder. He's been a member since 2007. And if KEN allows it, so be it.
    When did you become the enforcer? 


    Where did I state I was an enforcer, an Admin, or anything of the sort? Get your facts straight . I stated "IF I was an Admin I'd ban him", and YES he is peddling his software in a competitors forum which is strickly forbidden and a banable offense.

    Not one thing in my post to ex-DVDP user sdahri was untrue...NOT ONE THING. For the same functions that DVDP has at $29.99, the competitor's costs $100.

    It's funny that everytime a "former" DVD Profiler user posts his goodbyes here...Binnerup comes to the rescue and starts in on his sales pitch.
    It's not like I go over to the My Movie forums and advertise DVD Profiler.
    My WebGenDVD online Collection
    DVD Profiler Desktop and Mobile RegistrantAdrian Wright
    Registered: April 9, 2007
    United Kingdom Posts: 57
    Posted:
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    Hi Bad Father,

    Just interested in knowing what your view on this particular paragraph of Brian's statement is please? Having owned both an iPad 2 and an iPhone 4s, I too have now switched to the Android Platform. It would be nice to carry around my collection, but not critical. When Ken refuses to comment on any issues, you are left with drawing conclusions. Wether that be guessing release dates for the Android version, or even fixes/updates for iOS. Dare I even say that Ken could be construed for even showing contempt for customers / potential customers by refusing to answer questions as to when theses issues will be resolved. Being customer facing in my line of work, If I ignored requests for information about my product our Company would eventually go out of business.

    I have no bias towards anyone Company here, be it Brian or Ken but will finish with this. Brian has at least had the courtesy to address this issue and explain his Companies stance on how he deals with Customers and the myriad of platforms he provides a service for and supports. Perhaps Ken would like to make a comment and put this issue to rest once and for all    If this goes ignored, I will take it that Ken is not concerned about his Customers requests, but, without the Customer, he will have no one left to sell it to.




    Quoting Binnerup:
    Quote:

    - How much feedback do you feel you get from DVD Profiler, where the author does not care to respond to the status or anything? Do you even know if an Android application is ever coming? Since the announcement that one was in development, the Android OS have changed it's interface fully, tablets have come forward with different interface as well. If an Android application ever comes forward, do you honestly believe that it will be kept up to date with a rapid moving platform such as Android, now that no one have cared for bugs on iOS for a year?

    Best regards,

    Brian Binnerup
    My Movies
     Last edited: by Adrian Wright
    DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
    Alien with an attitude
    Registered: March 13, 2007
    Reputation: Highest Rating
    United States Posts: 13,202
    Posted:
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    Quoting Binnerup:
    Quote:
    It is highly limited beyond 50 titles, and who wants to maintain a collection of thumbnail images? That is what I would call a trial. You also have a fully functional version of My Movies for iPhone, iPad, Android and Mac OS X that is fully free but limited to 50 titles.

    First, what you would call it is not relevant as the fact remains, the Collection Program is free.  You may feel that it is an inferior program, which is fine, but that doesn't change the fact that it is FREE.

    Second,  there is no limit to the number of titles you can have in the free version...I just installed the free version on my laptop and imported all 1500 titles that I own.  Can I do everything I can with the paid version?  No, but it will track my collection and, honestly, what more should I expect for free?

    Third, what is this "collection of thumbnail images" you are talking about?  The cover images, in the free version of Profiler, are 300 x 700 pixels.  While they are not high res images, they are not thumbnails.

    ***snipped due to the changes in My Movies as a result of this thread***

    Quote:
    It depends on the way we pretend to care, does it not?

    No, it does not.  In fact, pretending to care...acting so as to make it appear that something is the case when in fact it is not...is, in my opinion, worse than not pretending to care.  You both don't care but, at least the person who is not pretending is being honest about it.

    In addition, when it comes right down to it, while I do think good customer service is important, it is secondary to a quality product that gives me value for my hard earned dollar.  You can pretend to care all you want, but if I can get the same functionality for less, from the guy who doesn't pretend, I am going with the guy who doesn't pretend.  But that's just me.
    No dictator, no invader can hold an imprisoned population by force of arms forever.
    There is no greater power in the universe than the need for freedom.
    Against this power, governments and tyrants and armies cannot stand.
    The Centauri learned this lesson once.
    We will teach it to them again.
    Though it take a thousand years, we will be free.
    - Citizen G'Kar
     Last edited: by TheMadMartian
    DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
    Alien with an attitude
    Registered: March 13, 2007
    Reputation: Highest Rating
    United States Posts: 13,202
    Posted:
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    Quoting Binnerup:
    Quote:
    Quoting TheMadMartian:
    Quote:
  • 10 built in filters ($70 for the same in My Movies - 7 filters x 250 points each @ $1 per 25 points)


  • Since this was the only limitation applied in the Collection Management application that required points, besides the upload of personal titles to the online service, which DVD Profiler does not have an option to, we decided to remove this limitation in Collection Management.

    This means that as of the next version, which likely will be a Pre Release on Friday, this limitation have been removed.

    In your other post, you said, "from what I know DVD Profiler does not have an option to upload these," yet here, you are saying it as if you knew it to be true.  One has to wonder how that is possible when it is, in fact, not true. 

    With the paid version of DVD Profiler, you can create and upload, to your online collection, as many personal titles...called 'Manual Profiles' in Profiler...as you like.  At this moment, I have 12 of them in my online collection.  While they aren't vacation or wedding videos , they are things that are not contributable to the online service.  Not only are those titles shown in the online collection, they are also included in the iPhone/iPad collection.

    While these titles are not stored in the DVD Profiler main online database, they are stored on their servers.  What makes your handling of personal titles, with a limit of 100, worth $70.05 more than what I payed for in Profiler?
    No dictator, no invader can hold an imprisoned population by force of arms forever.
    There is no greater power in the universe than the need for freedom.
    Against this power, governments and tyrants and armies cannot stand.
    The Centauri learned this lesson once.
    We will teach it to them again.
    Though it take a thousand years, we will be free.
    - Citizen G'Kar
     Last edited: by TheMadMartian
    DVD Profiler Desktop and Mobile RegistrantFingerlakes Dave
    Registered: April 6, 2007
    United States Posts: 466
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    Quoting
    Quote:
    Quoting Fingerlakes Dave:
    He's not an intruder. He's been a member since 2007. And if KEN allows it, so be it.
    When did you become the enforcer? 

    Quote:
    Quoting Bad Father:
    Where did I state I was an enforcer, an Admin, or anything of the sort? Get your facts straight . I stated "IF I was an Admin I'd ban him", and YES he is peddling his software in a competitors forum which is strickly forbidden and a banable offense.


      You have never stated it, yet you sure as hell act the part. You act like you actually have authority to do something. The reality of the situation is you have zero authority more than anyone else on this board other than Ken and the Moderators.  Deal With It!

    Quote:
    Quoting Bad Father:
    It's funny that everytime a "former" DVD Profiler user posts his goodbyes here...Binnerup comes to the rescue and starts in on his sales pitch.

    Quote:
    Quoting Bad Father:
    This is the second time that I'm aware of that you've intruded into these forums and plugged your software. If I were an Admin you'd be banned post-haste.


      Can I ask a question?  Which is it? "Every time" or "...the second time...' (meaning TWO whole times!) this has happened?  If you go back a few posts, up until this last batch, Binnerup posted 4 (four) times in 5 years.

      Personally, I've tried his program and found it lacking.
    DVD Profiler Unlimited RegistrantBinnerup
    Registered: March 18, 2007
    Posts: 29
    Posted:
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    Quoting Bad Father:
    Quote:
    It's funny that everytime a "former" DVD Profiler user posts his goodbyes here...Binnerup comes to the rescue and starts in on his sales pitch.


    That is not correct - I comment when I feel you in particular is making false statements.

    Quote:
    It's not like I go over to the My Movie forums and advertise DVD Profiler.


    You would be welcomed - we do not mind the inputs in any way. As long as it is a discussion and not a sales advertisment.
    DVD Profiler Unlimited RegistrantBinnerup
    Registered: March 18, 2007
    Posts: 29
    Posted:
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    Quoting Fingerlakes Dave:
    Quote:
    Personally, I've tried his program and found it lacking.


    If you have the time for it, we would love the feedback of this either on our forums or on our support e-mail ([email protected]). Thank you.
    DVD Profiler Unlimited RegistrantBinnerup
    Registered: March 18, 2007
    Posts: 29
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    Quoting TheMadMartian:
    Quote:
    Third, what is this "collection of thumbnail images" you are talking about?  The cover images, in the free version of Profiler, are 300 x 700 pixels.  While they are not high res images, they are not thumbnails.


    According to this page:

    http://www.invelos.com/dvdpro/Registration.aspx

    It says "High resolution cover images", "Not included".

    Quote:
    In addition, when it comes right down to it, while I do think good customer service is important, it is secondary to a quality product that gives me value for my hard earned dollar.  You can pretend to care all you want, but if I can get the same functionality for less, from the guy who doesn't pretend, I am going with the guy who doesn't pretend.  But that's just me.


    Perfectly valid argumentation - I however do feel that we supply both though - if someone does not like the product for the functionality or how it was created, that is very, very fair.

    To the argumentation I would like to point out that our applications at least on iOS have a higher rating than DVD Profiler, which is where we can actually compare it.

    At the same time, we do respond to forum posts daily, we responds to several hundred e-mails daily, and we update our software frequently.

    Pretend was perhaps an incorrect word here, sorry for that.
    DVD Profiler Unlimited RegistrantBinnerup
    Registered: March 18, 2007
    Posts: 29
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    Quoting TheMadMartian:
    Quote:
    With the paid version of DVD Profiler, you can create and upload, to your online collection, as many personal titles...called 'Manual Profiles' in Profiler...as you like.


    This is news to me, however, you can do this as well from our applications for iOS, Android and Mac OS X.

    You can't from the free Collection Management application for Windows, similar to how you can't from the "free" DVD Profiler application.

    If you create the titles from iOS, Android or Mac OS X, you can however edit and use these from the Collection Management program, also in the free version.

    It is surely something we can consider if this should be different on the points requirement.
    DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
    Registered: July 23, 2001
    Registered: March 13, 2007
    Posts: 4,596
    Posted:
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    Quoting Binnerup:
    Quote:


    That is not correct - I comment when I feel you in particular is making false statements.


    I never made a false statement. Both points I made were 100% accurate. If you have a problem with it then, as Fingerlakes Dave put it, Deal With It!.

    It appears that you have trolls here in these forums that report back to you when they get their witto feewings hurt and you run over here to spout off. What's the matter? Sales aren't that great over in your neck of the woods and you have to come over here drum up some business?
    My WebGenDVD online Collection
    DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
    Alien with an attitude
    Registered: March 13, 2007
    Reputation: Highest Rating
    United States Posts: 13,202
    Posted:
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    Quoting Binnerup:
    Quote:
    According to this page:

    http://www.invelos.com/dvdpro/Registration.aspx

    It says "High resolution cover images", "Not included".

    Resolution has to do with image quality, not image size.  As I said, the images are 300 x 700, though low resolution.
    Quote:
    Pretend was perhaps an incorrect word here, sorry for that.

    No worries.  If you actually care, and show it, you are doing the right thing.  This is the one area where I wish Ken did a better job.  I know he cares, I just wish he was better at showing it.

    Thanks, by the way, for the civil discussion.
    No dictator, no invader can hold an imprisoned population by force of arms forever.
    There is no greater power in the universe than the need for freedom.
    Against this power, governments and tyrants and armies cannot stand.
    The Centauri learned this lesson once.
    We will teach it to them again.
    Though it take a thousand years, we will be free.
    - Citizen G'Kar
     Last edited: by TheMadMartian
    DVD Profiler Unlimited RegistrantBinnerup
    Registered: March 18, 2007
    Posts: 29
    Posted:
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    Quoting TheMadMartian:
    Quote:
    Resolution has to do with image quality, not image size.  As I said, the images are 300 x 700, though low resolution.


    Ok. Likely results in the same thing though ;-)

    Quote:
    Thanks, by the way, for the civil discussion.


    And a thanks to you for the same as well.
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