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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
refresh online list?
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DVD Profiler Unlimited Registrantdvdmovies
Registered: May 21, 2007
Posts: 6
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Hello
I forwarded the error message to DVDprofiler but still received a response. My problem is... if I download my profile list together with Ctrl, otherwise it won't work, I see that it downloads parts 1 to 10. When this is done I get an error message and it is... access violation at address 00404204 in module dvdpro.exe read of address 0000005c. this keeps coming back when I download the profile list again together with the Ctrl key. Before they installed the new server I never had any problems. can anyone help me thanks.
DVD Profiler Unlimited RegistrantStar ContributorSidrat
Registered: March 13, 2007
Reputation: Highest Rating
Australia Posts: 2,592
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Have you tried a Database repair? Tools>Options>Utilities>Repair Profile Database. This happened to me a couple of days ago. I repaired the database & did the download my profile list together with Ctrl and it worked fine.

Bill
In the end; Winning is the only safety.
Kerr Avon
Blakes 7 Series 4, Ep. Blake.
DVD Profiler Unlimited Registrantdvdmovies
Registered: May 21, 2007
Posts: 6
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Hello, thank you for your response. Ok, I will try this to see if it works.
DVD Profiler Unlimited Registrantdvdmovies
Registered: May 21, 2007
Posts: 6
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Halo Bill no it doesn't work everything stays the same but is that normal every time you press the ctrl key and refresh online list key you have the 1 to 10 download again because it takes a long time every time hey thanks

Quoting Sidrat:
Quote:
Have you tried a Database repair? Tools>Options>Utilities>Repair Profile Database. This happened to me a couple of days ago. I repaired the database & did the download my profile list together with Ctrl and it worked fine.

Bill
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,686
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Normally clicking the Refresh Updated Profiles button (w/o Ctrl) should download just an incremental update of the list (just the updated parts), but currently this is not working, so you have to download the full list by holding down Ctrl. And yes, it does take a bit of time, especially if you have a slow connection.

Do you still get an access violation even after a database repair?
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited Registrantdvdmovies
Registered: May 21, 2007
Posts: 6
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Hello sorry for the late response. When I refresh the online list button, I have to use the ctrl button otherwise it doesn't work. When I have done this I see this... access violation at address 00404204 in module dvdpro.exe read of address 0000005c. this keeps coming back when I download the profile list again. I have also repaired DVD profiler database and it keeps coming back. thanks.Patrick

Quoting GSyren:
Quote:
Normally clicking the Refresh Updated Profiles button (w/o Ctrl) should download just an incremental update of the list (just the updated parts), but currently this is not working, so you have to download the full list by holding down Ctrl. And yes, it does take a bit of time, especially if you have a slow connection.

Do you still get an access violation even after a database repair?
DVD Profiler Unlimited RegistrantPivodit
Registered: May 16, 2007
Spain Posts: 3
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I have the same problem, and none of the options that you posted, solved the error......
DVD Profiler Unlimited RegistrantStar ContributorDon Diego
Registered: July 5, 2009
Reputation: High Rating
United States Posts: 24
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Ever since the server update, I haven't been able to refresh updates. Every time I hit the Refresh Updated Profiles button, all I get is the "All DVDs are up to date" response. That can't be correct. I've checked my settings, performed a database repair, no change. Any help will be appreciated.
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,751
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Quoting Don Diego:
Quote:
Ever since the server update, I haven't been able to refresh updates. Every time I hit the Refresh Updated Profiles button, all I get is the "All DVDs are up to date" response. That can't be correct. I've checked my settings, performed a database repair, no change. Any help will be appreciated.

Follow the directions GSyren (Gunnar) has given above.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Unlimited RegistrantStar ContributorFast Eddy 2007
Ciao Bella
Registered: June 3, 2007
Netherlands Posts: 14
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Hello,

I can't refresh the online list with new items since a week or latest weeks. what could be the problem?
i have already tried it without firewall and virus scan, but that doesn't work.
DVD Profiler Unlimited RegistrantStar Contributormarcelb7
Registered: Oct. 16, 2000
Registered: March 13, 2007
Reputation: Great Rating
Netherlands Posts: 767
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Either hold CTRL and start the program (you'll get a popup where you can reset the online profile list), or start the program and then hold CTRL and select menu Online --> Refresh Online Profile List.
 Last edited: by marcelb7
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,550
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Yep. That worked for me as well.
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