Invelos Forums->DVD Profiler Android: Android Technical Support |
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Can't upload collection from Android app |
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| Author |
Message |
| Registered: May 1, 2009 | | Posts: 1 |
| | Posted: | | | | Hi everybody!!
When updating my online collection through the Android app, I keep getting a "Connection error, retry?" message. My new movies don't get added to the onlune collection.
Does anybody know what's happening? |
| | Registered: March 22, 2007 | | Posts: 4 |
| | | Registered: May 30, 2007 |  Posts: 3 |
| | Posted: | | | | I am having the same problem. i tried reinstalling the app, but it made no difference. |
| | Registered: June 20, 2015 | Reputation:  | | Posts: 180 |
| | Posted: | | | | For what it's worth, iOS users have been having the same problem since the new server was installed a year ago. Don't expect a fix. Your best bet is to sync directly to the PC version. That works fine in iOS. |
| | Registered: May 30, 2007 | | Posts: 3 |
| | Posted: | | | | I can't get the sync to work either |
| | Registered: June 20, 2015 | | Reputation: | | Posts: 180 |
| | Posted: | | | | In DVD Profiler on your PC go to File:Synchronize with DVD Profiler Mobile and follow the directions.
Then on your mobile device go to Databases on the bottom right and then hit + on the top right and follow the directions |
| | Registered: May 30, 2007 | | Posts: 3 |
| | Posted: | | | | Thanks for replying. That's what I've been doing. Tried every option, even turned off VPN and Virus protection on my PC. Won't connect. |
| | Registered: June 20, 2015 | | Reputation: | | Posts: 180 |
| | Posted: | | | | Check your Android app preferences and make sure it is to Local. |
| | Registered: June 20, 2015 | | Reputation: | | Posts: 180 |
| | Posted: | | | | Also make sure your Windows PC local network is set to PRIVATE. See below on how to do this.
https://support.microsoft.com/en-us/windows/make-a-wi-fi-network-public-or-private-in-windows-0460117d-8d3e-a7ac-f003-7a0da607448d |
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Invelos Forums->DVD Profiler Android: Android Technical Support |
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